Refund Policy

Refund Policy

At 3squaremart Marketplace, we strive to ensure your satisfaction with every purchase you make through our platform. If you're not completely satisfied with your order, we're here to help.

Refunds

We offer refunds on eligible purchases in accordance with the following guidelines:

  • Product Quality Concerns: If you receive a product that is damaged, defective, or not as described, you may be eligible for a refund. Please contact our customer support team within [number of days] days of receiving your order to initiate a refund request.
  • Cancellation: If you wish to cancel an order before it has been processed or shipped, you may be eligible for a full refund. Please note that once an order has been processed or shipped, it cannot be canceled.
  • Delivery Issues: In the event of a delivery delay or failure to deliver your order, please contact us as soon as possible. Depending on the circumstances, we may offer a refund or arrange for redelivery of your order.
  • Other Circumstances: If you have any other concerns or issues with your order, please contact us and we will do our best to assist you.

Refund Process

To request a refund, please contact our customer support team at [contact@email.com] with your order details and reason for the refund. Our team will review your request and may require additional information or documentation to process your refund.

Refund Eligibility

Please note that not all purchases may be eligible for a refund. Refund eligibility is determined on a case-by-case basis in accordance with our refund policy and applicable laws and regulations.

Refund Timeframe

Once your refund request has been approved, we will process the refund within [number of days] days. Please note that it may take additional time for the refund to be reflected in your account, depending on your payment method and financial institution.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at contact@3squaremart.com We're here to help!